Effective Date: May 2026
1. Refund Policy
Refunds are available if requested within 24 hours of your original purchase. After 24 hours, all sales are final. To request a refund, email auricmovement@outlook.com with your confirmation code.
2. Spot Transfers
After the 24-hour refund window, you may transfer your spot to another person at no charge. All transfers must be completed at least 4 hours before your session start time. The new attendee must complete a signed liability waiver. Auric Movement reserves the right to deny a transfer at its discretion.
3. Arrival & Lateness Policy
Please arrive at your session arrival time — 1:00 PM for Session 1 or 2:00 PM for Session 2. The first 5 minutes are reserved for a reformer orientation. Class begins promptly at 1:05 PM / 2:05 PM.
There is a 5-minute grace period only. Any participant arriving after 1:05 PM (Session 1) or 2:05 PM (Session 2) will not be admitted. This is strictly enforced. No refunds or transfers will be issued for late arrivals.
4. Event Cancellation by Auric Movement
If Auric Movement cancels or postpones the event, all registered participants will receive a full refund within 5–10 business days via the original payment method. Auric Movement is not responsible for incidental costs such as travel or accommodation.
5. Code of Conduct
All attendees are expected to treat instructors, staff, and fellow participants with respect. Auric Movement is a welcoming, inclusive space. Disruptive, disrespectful, or unsafe behavior will result in removal from the session without refund.
6. Right to Refuse Entry
Auric Movement reserves the right to refuse entry to any individual who has not completed a signed liability waiver, arrives late, appears to be under the influence of alcohol or substances, or poses a safety risk. No refund will be issued in these circumstances.
7. Photography & Video
Photography and video may be captured during the event for promotional purposes. A notice will be posted at the venue. To opt out, notify your instructor before the session or email auricmovement@outlook.com.
8. Medical Disclaimer
Pilates involves physical exertion and inherent risk. Please consult a physician before attending if you have any medical conditions or health concerns. Auric Movement instructors are not licensed medical professionals. Participation is at your own risk.
9. Third-Party Payment
Payment processing is handled by a third-party provider. We do not store your payment details. Refer to your payment provider's privacy policy for information on how your financial data is handled.
10. Contact
Auric Movement
auricmovement@outlook.com