Effective Date: May 2026
1. Refund Policy
Pilates x Niara (June 19, 2026): Refunds are available if requested within 24 hours of your original purchase. After 24 hours, all sales are final. (Policy in effect at time of booking.)
Mat & Chat and all events held after June 19, 2026: All sales are final. To receive a credit, cancel at least 48 hours before your session start time — we will issue a credit for the full amount you paid, valid toward any future Auric Movement event hosted by Niara (collaborations and partner events excluded) for 6 months from the date of issue. Cancellations within 48 hours of the session, or no-shows, are not eligible for a credit.
To request a credit or to cancel, email auricmovement@outlook.com with your name and session details.
2. Cancellations
Pilates x Niara (June 19, 2026): No cancellations will be accepted within 24 hours of your session start time. To cancel earlier than that, email auricmovement@outlook.com with your full name and session details.
Mat & Chat and all future events: See Section 1 above — cancellations follow the credit policy.
3. Spot Transfers
Pilates x Niara (June 19, 2026): You may transfer your spot to a friend by emailing auricmovement@outlook.com at least 4 hours before your session start time. Include your full name, session, and the full name and email of the person taking your spot. Auric Movement LLC reserves the right to deny a transfer at its discretion.
Mat & Chat and all future events: Spot transfers to a friend are allowed up to 24 hours before the event start time. To transfer your spot, email auricmovement@outlook.com with your full name and the full name and email of the person taking your spot. Auric Movement LLC reserves the right to deny a transfer at its discretion. If you cannot find someone to transfer to, please follow the cancellation policy in Section 1 for a credit.
4. Arrival & Lateness Policy
Please arrive at your scheduled session arrival time. The first 5 minutes are reserved for orientation. Class begins promptly 5 minutes after your arrival time.
There is a 5-minute grace period only. Late arrivals will not be admitted. This is strictly enforced. No refunds or transfers will be issued for late arrivals.
5. Event Cancellation by Auric Movement LLC
If Auric Movement LLC cancels or postpones the event, all registered participants will receive a full refund within 5–10 business days via the original payment method. Auric Movement LLC is not responsible for incidental costs such as travel or accommodation.
6. Code of Conduct
All attendees are expected to treat instructors, staff, and fellow participants with respect. Auric Movement LLC is a welcoming, inclusive space. Disruptive, disrespectful, or unsafe behavior will result in removal from the session without refund.
7. Right to Refuse Entry
Auric Movement LLC reserves the right to refuse entry to any individual who has not completed a signed liability waiver, arrives late, appears to be under the influence of alcohol or substances, or poses a safety risk. No refund will be issued in these circumstances.
8. Photography & Video
Photography and video may be captured during the event for promotional purposes. A notice will be posted at the venue. To opt out, notify your instructor before the session or email auricmovement@outlook.com.
9. Medical Disclaimer
Pilates involves physical exertion and inherent risk. Please consult a physician before attending if you have any medical conditions or health concerns. Auric Movement LLC instructors are not licensed medical professionals. Participation is at your own risk.
10. Third-Party Payment
Payment processing is handled by a third-party provider. We do not store your payment details. Refer to your payment provider's privacy policy for information on how your financial data is handled.
11. Contact
Auric Movement LLC
auricmovement@outlook.com